FAQ

Q. Who is Fashion Minis Boutique?

A.  I am Sabrina a SAHM providing for my little family while providing affordable trendy clothing, shoes, accessories, and more.

Q. What are the shipping times?

A.  We understand you want your items as soon as you click 'buy now'.  But don't worry...We aim to get your items to you as fast as possible while keeping prices low. Our ability to keep prices low is dependent upon less expensive shipping options.  Because of this, shipping may take a little longer. Most orders are delivered approx. 2-4 weeks after you have placed your order. 

IMPORTANT: Unfortunately we aren't responsible if a package is undeliverable because of missing, incomplete, or incorrect address information. We do our best to avoid errors by verifying the shipping information with you in the order confirmation sent immediately after purchase.  We use the exact same information as entered by the customer to process shipping labels. 

My Address is Wrong!? 
If you contact us immediately after the order is made to let us know about an alternate shipping address we will change this for you if the item hasn't been shipped. Email us at fashionminisboutique@gmail.com ASAP.

Q. Do you ship internationally?

A. Not currently but soon!!

Q. How long does it take for an order to arrive?

A. All items in store take 1-5 business days to process and we ask that you remember patience is a virtue. So please remember  to add processing time to your shipping time estimates.

Your product has been shipped once you receive your shipping confirmation email. If you don't receive this, please check your other email folders - but don't worry if you can't find it, your order will have been processed and sent. Sometimes the emails can get lost or filtered by your email account, but don't worry - your order won't! 

The majority of our moms have received their items around 2-3 weeks.

 Q. I ordered multiple items, but only received some of them... where's my order?

A. We have numerous manufacturers that we have negotiated special pricing with. Because we have the different manufacturers your items are shipped separately from multiple locations. If one item comes first, don't panic, everything will arrive.  

Q. I no longer want my order, can I cancel and refund?

A. We do a have a refund policy in place on damaged/missing goods. Unfortunately we can't provide cancellations if your order has been shipped. Once the item(s) have been shipped we no longer have control of them, hence we would lose the shipping costs plus items.

But we understand that every case is different, just reach out to us by email and we'll be happy to help.

Q. How secure is my information?

A. Fashion Minis Boutique adheres to the highest industry standards to protect your personal information utilizing systems such as McAfee Security.  

Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Q. Where can I contact you?

A. You can email us at fashionminisboutique@gmail.com  We try our best to get back to you within 24-48 hours on business days Monday thru Friday. Please be patient, we will get back to you.